I have willingly revised my experience, based on my reviews I was been contacted by Turakhia - Ms Krishna, she was very helpful, understanding and requested to visit them to fix the issue. In short time, this was fixed before my travels.
I appreciate them for the hard work and dedication to service the customer, even with negative reviews - they worked hard to make improvements and show their dedication to serve customers and retain their relationship with me as a customer.
I recommend them based on my experience and wishing them all the very best.
Thank you Krishna and Vile Parle team.