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    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    Hey there, we at Turakhia always provide tracking details of your shipment with every order. You can always track your shipment. You can always reach out to us on +919768839333 for any queries.

    Do you deliver on public holidays?

    We are open all 7 days so for all the deliveries in Mumbai you can expect deliveries on public holiday. For deliveries outside Mumbai, you can expect a delay as courier companies are shut on major public holidays.

    Do you deliver to my postcode?

    Yes, we deliver to all pincodes across India. In case you feel your pincode might be unserviceable you can reach out to us before placing the order to ensure quick and guaranteed delivery.

    Is next-day delivery available on all orders?

    Next day or same day deliveries are possible for orders in Mumbai. For orders outside Mumbai, please check with us for urgent deliveries.

    Do I need to be there to sign for delivery?

    You are not required to sign for the courier but we recommend someone close to you is available to receive the shipment.

    Turakhia Opticians

    Shop No-G-2A Prime Mall, Irla Rd, opp. Alpha, Vile Parle West, Mumbai, Maharashtra 400056

    Phone number : 9768839333

    Open: 9:30 am – 9pm, everyday

    Turakhia Opticians Khar

    Sai Dwarka, 3, 324, Linking Rd, Khar West, Mumbai, Maharashtra 400052

    Phone number : 9768839333

    Open: 10:00 am – 8pm, everyday

    Turakhia Vision Care Goregaon

    7, Dave Estate, S V Road, Opposite Ashoka Shopping Centre,, Goregaon West, Mumbai, Maharashtra 400062

    Phone number : 9167454550

    Open: 9:30 am – 9pm, everyday

    Turakhia Vision Care Borivali

    Turakhia Vision Care, Satra Park, Shimpoli Rd, Gautam Nagar, Borivali West, Mumbai, Maharashtra 400092

    Phone number : 09768839333

    Open: 10:00 am – 9pm, everyday