Cancellation Policy

At Turakhia Eyewear, we begin processing orders promptly to ensure precision and timely delivery. Once placed, orders cannot be cancelled for a direct refund. However, if you need to make any changes to your prescription, frame, or shipping details, please contact us immediately on WhatsApp at +91 97688 39333 or email us at info@turakhiaeyewear.com with your Order ID.

Should you still wish to cancel, the full amount will be issued as Turakhia Store Credit, which carries no expiry date and can be redeemed on any future purchase across our collection.

Please note: Once an order has been dispatched from our facility, it cannot be modified, rerouted, or stopped in transit. For assistance after receiving your parcel, please refer to our Returns & Exchange Policy.